Pre-Order Information

Stay ahead of the game. Our pre-order service allows you to secure upcoming season stock early, so you don’t miss out when demand is high.

Stay ahead of the game! Our pre-order service allows you to secure the latest season’s cricket gear before it officially arrives in-store.

Why Pre-Order?

  • Exclusive Early Access – Be among the first to get your hands on new season equipment.
  • Guaranteed Stock – Secure your favourite items before they sell out.
  • Hassle-Free Collection or Delivery – We'll ensure your order is ready as soon as stock arrives.

How It Works

  1. Place Your Pre-Order – Shop online or in-store and purchase items marked as available for pre-order.
  2. Await Arrival – As soon as we receive the stock, we’ll allocate items to pre-orders first.
  3. Dispatch & Pickup – Your order will be shipped or ready for in-store collection based on your selected preference.

Delivery Timeframes

  • Estimated arrival times are based on supplier information and will be displayed on the product listing where possible.
  • While we do our best to provide accurate timelines, exact delivery dates cannot be guaranteed.
  • If we receive new updates from suppliers, we will pass them on to pre-order customers promptly.

What If My Pre-Order Is Delayed or Cancelled?

If a supplier cancels or reduces stock availability, we will notify you immediately via email and issue a full refund.

Need Help?

If you have any questions or concerns about your pre-order, feel free to reach out:

📧 Email: info@cricketexpress.co.nz
📞 Phone: Mt Eden +64 09 558 2463 / Wellington +64 04 389 4384 / Christchurch +64 03 377 3069 /