Christmas delivery: Order by 18 Dec (Standard) or 15 Dec (Rural) for your best chance of receiving your order by Christmas. Delivery dates cannot be guaranteed.

Pre‑Order Information

Stay ahead of the game! Our pre‑order service allows you to secure the latest season’s cricket gear before it officially arrives in‑store.

Why Pre‑Order?

  • Exclusive Early Access – Be among the first to get your hands on new season equipment.
  • Guaranteed Stock – Secure your favourite items before they sell out.
  • Hassle‑Free Collection or Delivery – We'll ensure your order is ready as soon as stock arrives.

How It Works

  1. Place Your Pre‑Order – Shop online or in‑store and purchase items marked as available for pre‑order.
  2. Await Arrival – As soon as we receive the stock, we’ll allocate items to pre‑orders first.
  3. Dispatch & Pickup – Your order will be shipped or ready for in‑store collection based on your selected preference.

Delivery Timeframes

  • Estimated arrival times are based on supplier information and will be displayed on the product listing where possible.
  • While we do our best to provide accurate timelines, exact delivery dates cannot be guaranteed.
  • If we receive new updates from suppliers, we will pass them on to pre‑order customers promptly.

What If My Pre‑Order Is Delayed or Cancelled?

If a supplier cancels or reduces stock availability, we will notify you immediately via email and issue a full refund.

Need Help?

If you have any questions or concerns about your pre‑order, feel free to reach out:

📧 Email: info@cricketexpress.co.nz
📞 Phone: Mt Eden +64 09 558 2463 / Wellington +64 04 389 4384 / Christchurch +64 03 377 3069 /